How to get help
Please drop us an email at support@nopaccelerate.com with issues you're facing.
Please include below details when you're writing mail us
- Your Order Number
- Store's nopCommerce version
- nopAccelerate Plus Plugin version
- Store Admin credentials (if possible)
- Reproduce steps
It will helpful if you attach images/screen-cast, so it will helpfully for reproduce issue at our end.
You can also email us steps for generating issue at our end. For that you need to follow below steps
- Open “psr.exe” from “Run” in your windows operating system.
- Click on “Start Record” button and do your steps to produce your issue.
- Click “Stop Record” button once you complete recording steps. It will ask you to save a zip file.
- Send us saved zip file via email.